Terms of service

Prices shown on this website, including any from-prices and instant quote estimates, are indicative. They give you a realistic starting point, but the final price depends on your specific vehicle, the film or product you choose, and the condition of the surfaces we are working on.

A quote is confirmed once we have inspected the vehicle, because factors such as glass size, curvature, existing film, or paint condition change the work involved. We will always confirm the final price with you before any work begins.

When you book a fitting, we set aside time and a bay for your vehicle. Please arrive at the agreed time with the vehicle reasonably clean and clear of personal items so the team can start on schedule.

If you need to change or cancel a booking, let us know as early as you can so we can offer the slot to someone else. A late arrival may need to be rescheduled. Our Elizabeth South location works by appointment only, so a confirmed booking is required there.

Window films carry a manufacturer-backed warranty that varies by the film you choose. It covers the film against defects such as bubbling, peeling, cracking, or excessive fading, on the terms set by that manufacturer. We are happy to explain what the warranty covers for the tier you select before you commit.

Ceramic coatings and paint protection film are also backed by their respective manufacturers. A warranty does not cover damage caused by an accident, misuse, incorrect aftercare, or ordinary wear over time.

We take pride in a clean, careful fit and we stand behind the quality of our installation. If you believe there is a fault with our workmanship, contact us and give us a fair opportunity to inspect the vehicle and put it right.

Following the aftercare advice we give you matters to the result and to any warranty claim. That includes leaving tinted windows up for the curing period we tell you about, and looking after coatings and film as directed.

To the extent permitted by law, our liability for any service is limited to re-performing the work or refunding the amount you paid for it. Nothing in these terms excludes any rights or guarantees you have under the Australian Consumer Law that cannot lawfully be excluded.

We are not responsible for pre-existing faults in your vehicle, such as scratches, chips, or defroster lines already present before we start. Where we notice such faults, we will point them out to you before beginning work.

These terms are governed by the laws of South Australia, and any dispute will be dealt with in the courts of that state. If you have a question about them, email us at naz@tintbros.com.au and we will be glad to help.